Complaint Submission Form 

O’Mera Mortgage LLC is committed to maintaining the highest level of customer satisfaction and ensuring compliance with all applicable federal, state, and local regulations, including those under the Nationwide Multistate Licensing System (NMLS).

 To submit a complaint, use this form to enter all applicable information in the "comments" section. Please make sure to include accurate contact information so you may be contacted for resolution.

The company is committed to resolving consumer complaints in a timely and transparent manner. The following time frames apply: • Acknowledgment of Complaint: Within 5 business days of receiving the complaint, the company will acknowledge receipt of the complaint in writing. • Initial Investigation and Resolution Response: Within 30 business days of receiving the complaint, the company will either resolve the issue or provide an update on the status of the investigation, including a clear explanation of any delays, if applicable.